{"id":23692,"date":"2023-04-12T11:33:43","date_gmt":"2023-04-12T09:33:43","guid":{"rendered":"https:\/\/www.jongia.com\/a-propos-de-jongia\/client-survey-2023\/"},"modified":"2026-03-23T20:07:58","modified_gmt":"2026-03-23T19:07:58","slug":"client-survey-2023","status":"publish","type":"page","link":"https:\/\/www.jongia.com\/fr\/a-propos-de-jongia\/client-survey-2023\/","title":{"rendered":"Enqu\u00eate aupr\u00e8s des clients 2023"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23692\" class=\"elementor elementor-23692 elementor-14152\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60bb1a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60bb1a8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d1d18ad\" data-id=\"d1d18ad\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65479d2 elementor-widget elementor-widget-text-editor\" data-id=\"65479d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Enqu\u00eate aupr\u00e8s des clients 2023<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-476cc15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"476cc15\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d9cc8d8\" data-id=\"d9cc8d8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb5b568 elementor-widget elementor-widget-text-editor\" data-id=\"eb5b568\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous nous concentrons sur l\u2019optimisation de tous les processus afin d\u2019am\u00e9liorer l\u2019efficacit\u00e9, de r\u00e9duire les d\u00e9chets et d\u2019accro\u00eetre la satisfaction client. En \u00e9valuant nos flux de travail, en \u00e9coutant les retours des clients et en investissant dans la formation des employ\u00e9s, nous visons \u00e0 offrir une valeur exceptionnelle et une croissance durable. <\/p><h4>Nous souhaitons vous inviter \u00e0 participer \u00e0 un court sondage qui <span style=\"text-decoration: underline;\"><strong>ne prendra que 2 \u00e0 3 minutes \u00e0 compl\u00e9ter<\/strong><\/span>.  <\/h4><p>Vos retours sont importants pour nous et nous aideront \u00e0 am\u00e9liorer nos produits\/services afin de mieux r\u00e9pondre \u00e0 vos besoins. Nous vous remercions de votre temps et vous remercions d\u2019avance pour votre participation. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-721d337\" data-id=\"721d337\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d5a7c7 elementor-widget elementor-widget-image\" data-id=\"9d5a7c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"633\" src=\"https:\/\/www.jongia.com\/wp-content\/uploads\/2023\/04\/client-survey-1280-1024x633.jpg\" class=\"attachment-large size-large wp-image-23693\" alt=\"Un doigt appuyant sur un bouton vert avec un visage souriant, \u00e0 c\u00f4t\u00e9 d&#039;un visage jaune neutre et d&#039;un bouton rouge triste, m\u00e9langeant les \u00e9motions pour repr\u00e9senter une enqu\u00eate de satisfaction ou de retour d&#039;information.\" srcset=\"https:\/\/www.jongia.com\/wp-content\/uploads\/2023\/04\/client-survey-1280-1024x633.jpg 1024w, https:\/\/www.jongia.com\/wp-content\/uploads\/2023\/04\/client-survey-1280-300x185.jpg 300w, https:\/\/www.jongia.com\/wp-content\/uploads\/2023\/04\/client-survey-1280-768x475.jpg 768w, https:\/\/www.jongia.com\/wp-content\/uploads\/2023\/04\/client-survey-1280.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-5793843 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5793843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0cc389 elementor-widget elementor-widget-text-editor\" data-id=\"b0cc389\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class='fluentform ff-default fluentform_wrapper_25 ffs_default_wrap'><form data-form_id=\"25\" id=\"fluentform_25\" class=\"frm-fluent-form fluent_form_25 ff-el-form-top ff_form_instance_25_1 ff-form-loading ff-form-has-steps ffs_default\" data-form_instance=\"ff_form_instance_25_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Klanttevredenheidsonderzoek April 2023<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='23692' \/><input type=\"hidden\" id=\"_fluentform_25_fluentformnonce\" name=\"_fluentform_25_fluentformnonce\" value=\"758722ad89\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/23692\" \/><div class='ff-step-container' data-name=\"step_start-25_7\" data-disable_auto_focus=\"no\" data-enable_auto_slider=\"no\" data-enable_step_data_persistency=\"no\" data-enable_step_page_resume=\"no\" data-animation_type=\"slide\" ><div class='ff-step-header'><div class='ff-el-progress-status' aria-live='polite'><\/div>\n            <div class='ff-el-progress'>\n                <div role='progressbar'  class='ff-el-progress-bar'><span><\/span><\/div>\n            <\/div>\n            <ul style='display: none' class='ff-el-progress-title'>\n                <li>Personal details, data and privacy<\/li><li>Our products and services<\/li><li>Jongia team<\/li><li>Information availability<\/li><li>Recommendation<\/li>\n            <\/ul><\/div><span class='ff_step_start'><\/span><div class='ff-step-body'><div class=\"fluentform-step active\" data-name=\"step_start-25_7\" data-disable_auto_focus=\"no\" data-enable_auto_slider=\"no\" data-enable_step_data_persistency=\"no\" data-enable_step_page_resume=\"no\" data-animation_type=\"slide\" ><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"Data and participation\">Data and participation<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_be5afb76829a8ef1db9c09fb94d150fe'><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Yes, I want to participate and make my details known\"  id='input_radio_be5afb76829a8ef1db9c09fb94d150fe' aria-label='Yes, I want to participate and make my details known' aria-invalid='false' aria-required=true> <span>Yes, I want to participate and make my details known<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_4e78e03d1ef472975b600a069a845f05'><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Yes, I want to participate anonymously\"  id='input_radio_4e78e03d1ef472975b600a069a845f05' aria-label='Yes, I want to participate anonymously' aria-invalid='false' aria-required=true> <span>Yes, I want to participate anonymously<\/span><\/label><\/div><\/div><\/div><div data-type=\"name-element\" data-name=\"names\" class=\"has-conditions  ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group  ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_25_names_first_name_' id='label_ff_25_names_first_name_' >First Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_25_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"First Name\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group  ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_25_names_last_name_' id='label_ff_25_names_last_name_' >Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_25_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Last Name\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_25_email' id='label_ff_25_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_25_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_25_input_text' id='label_ff_25_input_text' aria-label=\"Company\">Company<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"Company name\" data-name=\"input_text\" id=\"ff_25_input_text\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label asterisk-right\"><label   aria-label=\"May we contact you based on your answers to our questions?\">May we contact you based on your answers to our questions?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_11_3473c52a5f9bed7eaa2d5541e71c6ee1'><input  type=\"radio\" name=\"input_radio_11\" data-name=\"input_radio_11\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Yes\"  id='input_radio_11_3473c52a5f9bed7eaa2d5541e71c6ee1' aria-label='Yes' aria-invalid='false' aria-required=false> <span>Yes<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_11_9592b2ae3fd4ccd9e5e52454e9670545'><input  type=\"radio\" name=\"input_radio_11\" data-name=\"input_radio_11\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"No\"  id='input_radio_11_9592b2ae3fd4ccd9e5e52454e9670545' aria-label='No' aria-invalid='false' aria-required=false> <span>No<\/span><\/label><\/div><\/div><\/div><div class='step-nav ff_step_nav_last'><button style='float: left;'  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary' aria-label='Previous'>Previous<\/button><button style='float: right;'  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary' aria-label='Next'>Next<\/button><\/div><\/div><div style='display: none;' class=\" fluentform-step\" data-name=\"form_step-25_1\" ><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label   aria-label=\"Do you currently have a pending application, a project on order or a project already completed and delivered?\">Do you currently have a pending application, a project on order or a project already completed and delivered?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_2_f49836bd3da54a2c15f370babcec7f7b'><input  type=\"radio\" name=\"input_radio_2\" data-name=\"input_radio_2\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Active, pending application\"  id='input_radio_2_f49836bd3da54a2c15f370babcec7f7b' aria-label='Active, pending application' aria-invalid='false' aria-required=false> <span>Active, pending application<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_2_1d5a9bdcdd4bcf80c41e3077cd7db6bc'><input  type=\"radio\" name=\"input_radio_2\" data-name=\"input_radio_2\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Project \/ purchase ordered but not delivered yet \"  id='input_radio_2_1d5a9bdcdd4bcf80c41e3077cd7db6bc' aria-label='Project \/ purchase ordered but not delivered yet' aria-invalid='false' aria-required=false> <span>Project \/ purchase ordered but not delivered yet <\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_2_88e4a42b3491d34a20ca7eacc676609f'><input  type=\"radio\" name=\"input_radio_2\" data-name=\"input_radio_2\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Project \/ purchase completed in the past\"  id='input_radio_2_88e4a42b3491d34a20ca7eacc676609f' aria-label='Project \/ purchase completed in the past' aria-invalid='false' aria-required=false> <span>Project \/ purchase completed in the past<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label   aria-label=\"To what extent do our products\/services meet your expectations?\">To what extent do our products\/services meet your expectations?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_5_6d43307db53149006635864d4a1ffbdf'><input  type=\"radio\" name=\"input_radio_5\" data-name=\"input_radio_5\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Above expectations\"  id='input_radio_5_6d43307db53149006635864d4a1ffbdf' aria-label='Above expectations' aria-invalid='false' aria-required=false> <span>Above expectations<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_5_a9a47792749d40e7e5de329a2a36fc86'><input  type=\"radio\" name=\"input_radio_5\" data-name=\"input_radio_5\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"As expected\"  id='input_radio_5_a9a47792749d40e7e5de329a2a36fc86' aria-label='As expected' aria-invalid='false' aria-required=false> <span>As expected<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_5_00e95ae1e90644d4b5d95054ae027424'><input  type=\"radio\" name=\"input_radio_5\" data-name=\"input_radio_5\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Below expectations\"  id='input_radio_5_00e95ae1e90644d4b5d95054ae027424' aria-label='Below expectations' aria-invalid='false' aria-required=false> <span>Below expectations<\/span><\/label><\/div><\/div><\/div><div class='step-nav ff_step_nav_last'><button style='float: left;'  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary' aria-label='Previous'>Previous<\/button><button style='float: right;'  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary' aria-label='Next'>Next<\/button><\/div><\/div><div style='display: none;' class=\" fluentform-step\" data-name=\"form_step-25_2\" ><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-25_3\" ><h3 class='ff-el-section-title'>How would you rate the service from- and contact with our staff \/ account managers?<\/h3><div class='ff-section_break_desk'><p>Rate the criteria below by giving 1 to 5 stars, where 5 stars is the maximum score and 1 star is the lowest score.<\/p><\/div><hr \/><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"Friendliness\">Friendliness<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-ratings jss-ff-el-ratings' role='radiogroup'><label for=ratings_be06e05d0f64f6c5beecdb2f5a740bf0 class=''><input name=\"ratings\" data-name=\"ratings\" type=\"radio\"  id=ratings_be06e05d0f64f6c5beecdb2f5a740bf0 aria-valuenow='1' value='1' aria-required=true aria-invalid='false'><?xml version=\"1.0\" encoding=\"iso-8859-1\"?><svg class=\"jss-ff-svg ff-svg\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 53.867 53.867\" style=\"enable-background:new 0 0 53.867 53.867;\" xml:space=\"preserve\"><polygon 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aria-valuenow='5' value='5' aria-required=true aria-invalid='false'><?xml version=\"1.0\" encoding=\"iso-8859-1\"?><svg class=\"jss-ff-svg ff-svg\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 53.867 53.867\" style=\"enable-background:new 0 0 53.867 53.867;\" xml:space=\"preserve\"><polygon points=\"26.934,1.318 35.256,18.182 53.867,20.887 40.4,34.013 43.579,52.549 26.934,43.798 10.288,52.549 13.467,34.013 0,20.887 18.611,18.182 \"\/><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"Professionalism\">Professionalism<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-ratings jss-ff-el-ratings' role='radiogroup'><label 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id=ratings_3_43feca9403303d4c2621c01c011cb5d4 aria-valuenow='5' value='5' aria-required=true aria-invalid='false'><?xml version=\"1.0\" encoding=\"iso-8859-1\"?><svg class=\"jss-ff-svg ff-svg\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 53.867 53.867\" style=\"enable-background:new 0 0 53.867 53.867;\" xml:space=\"preserve\"><polygon points=\"26.934,1.318 35.256,18.182 53.867,20.887 40.4,34.013 43.579,52.549 26.934,43.798 10.288,52.549 13.467,34.013 0,20.887 18.611,18.182 \"\/><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"Representative\">Representative<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-ratings jss-ff-el-ratings' role='radiogroup'><label for=ratings_4_99eb993eee73b204483c2287cdb47e47 class=''><input name=\"ratings_4\" data-name=\"ratings_4\" type=\"radio\"  id=ratings_4_99eb993eee73b204483c2287cdb47e47 aria-valuenow='1' value='1' aria-required=true aria-invalid='false'><?xml version=\"1.0\" encoding=\"iso-8859-1\"?><svg class=\"jss-ff-svg ff-svg\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 53.867 53.867\" style=\"enable-background:new 0 0 53.867 53.867;\" xml:space=\"preserve\"><polygon points=\"26.934,1.318 35.256,18.182 53.867,20.887 40.4,34.013 43.579,52.549 26.934,43.798 10.288,52.549 13.467,34.013 0,20.887 18.611,18.182 \"\/><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/label><label for=ratings_4_df1151825e500befb8897b513669a97a class=''><input name=\"ratings_4\" data-name=\"ratings_4\" type=\"radio\"  id=ratings_4_df1151825e500befb8897b513669a97a aria-valuenow='2' value='2' aria-required=true aria-invalid='false'><?xml version=\"1.0\" encoding=\"iso-8859-1\"?><svg class=\"jss-ff-svg ff-svg\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 53.867 53.867\" style=\"enable-background:new 0 0 53.867 53.867;\" xml:space=\"preserve\"><polygon points=\"26.934,1.318 35.256,18.182 53.867,20.887 40.4,34.013 43.579,52.549 26.934,43.798 10.288,52.549 13.467,34.013 0,20.887 18.611,18.182 \"\/><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/label><label for=ratings_4_aab5a6c88cf6a1d9130932944985431e class=''><input name=\"ratings_4\" data-name=\"ratings_4\" type=\"radio\"  id=ratings_4_aab5a6c88cf6a1d9130932944985431e aria-valuenow='3' value='3' aria-required=true aria-invalid='false'><?xml version=\"1.0\" encoding=\"iso-8859-1\"?><svg class=\"jss-ff-svg ff-svg\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 53.867 53.867\" style=\"enable-background:new 0 0 53.867 53.867;\" xml:space=\"preserve\"><polygon points=\"26.934,1.318 35.256,18.182 53.867,20.887 40.4,34.013 43.579,52.549 26.934,43.798 10.288,52.549 13.467,34.013 0,20.887 18.611,18.182 \"\/><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/label><label for=ratings_4_f6b41722d19d101799080a5a6da63ffd class=''><input name=\"ratings_4\" data-name=\"ratings_4\" type=\"radio\"  id=ratings_4_f6b41722d19d101799080a5a6da63ffd aria-valuenow='4' value='4' aria-required=true aria-invalid='false'><?xml version=\"1.0\" encoding=\"iso-8859-1\"?><svg class=\"jss-ff-svg ff-svg\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 53.867 53.867\" style=\"enable-background:new 0 0 53.867 53.867;\" xml:space=\"preserve\"><polygon points=\"26.934,1.318 35.256,18.182 53.867,20.887 40.4,34.013 43.579,52.549 26.934,43.798 10.288,52.549 13.467,34.013 0,20.887 18.611,18.182 \"\/><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/label><label for=ratings_4_a812b87bf8bbfdd9de505fe0053691a2 class=''><input name=\"ratings_4\" data-name=\"ratings_4\" type=\"radio\"  id=ratings_4_a812b87bf8bbfdd9de505fe0053691a2 aria-valuenow='5' value='5' aria-required=true aria-invalid='false'><?xml version=\"1.0\" encoding=\"iso-8859-1\"?><svg class=\"jss-ff-svg ff-svg\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 53.867 53.867\" style=\"enable-background:new 0 0 53.867 53.867;\" xml:space=\"preserve\"><polygon points=\"26.934,1.318 35.256,18.182 53.867,20.887 40.4,34.013 43.579,52.549 26.934,43.798 10.288,52.549 13.467,34.013 0,20.887 18.611,18.182 \"\/><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"How do you rate the customer contact with us?\">How do you rate the customer contact with us?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_6_15d0ed2fcc78c28ad784d9e1af3c9345'><input  type=\"radio\" name=\"input_radio_6\" data-name=\"input_radio_6\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Very satisfied\"  id='input_radio_6_15d0ed2fcc78c28ad784d9e1af3c9345' aria-label='Very satisfied' aria-invalid='false' aria-required=true> <span>Very satisfied<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_6_5bd3629264bff312cebca1dacc8bd6f8'><input  type=\"radio\" name=\"input_radio_6\" data-name=\"input_radio_6\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Satisfied\"  id='input_radio_6_5bd3629264bff312cebca1dacc8bd6f8' aria-label='Satisfied' aria-invalid='false' aria-required=true> <span>Satisfied<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_6_05c51d0c2e049e3822497666f3e13c84'><input  type=\"radio\" name=\"input_radio_6\" data-name=\"input_radio_6\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"On average\"  id='input_radio_6_05c51d0c2e049e3822497666f3e13c84' aria-label='On average' aria-invalid='false' aria-required=true> <span>On average<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_6_8b4a83452d9582bc049c16ac6a4a4949'><input  type=\"radio\" name=\"input_radio_6\" data-name=\"input_radio_6\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Unsatisfied\"  id='input_radio_6_8b4a83452d9582bc049c16ac6a4a4949' aria-label='Unsatisfied' aria-invalid='false' aria-required=true> <span>Unsatisfied<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_6_63335a3d72e8d7e9cacf821f40d7b601'><input  type=\"radio\" name=\"input_radio_6\" data-name=\"input_radio_6\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Very unsatisfied\"  id='input_radio_6_63335a3d72e8d7e9cacf821f40d7b601' aria-label='Very unsatisfied' aria-invalid='false' aria-required=true> <span>Very unsatisfied<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_25_description_1' id='label_ff_25_description_1' aria-label=\"If you want to leave additional notes please leave them here\">If you want to leave additional notes please leave them here<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"false\" aria-labelledby=\"label_ff_25_description_1\" name=\"description_1\" id=\"ff_25_description_1\" class=\"ff-el-form-control\" rows=\"3\" cols=\"2\" data-name=\"description_1\" ><\/textarea><\/div><\/div><div class='step-nav ff_step_nav_last'><button style='float: left;'  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary' aria-label='Previous'>Previous<\/button><button style='float: right;'  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary' aria-label='Next'>Next<\/button><\/div><\/div><div style='display: none;' class=\" fluentform-step\" data-name=\"form_step-25_4\" ><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label   aria-label=\"What was the source of your first introducting with Jongia\">What was the source of your first introducting with Jongia<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_8_004fcf0361f7901f169d900bb5d17c74'><input  type=\"radio\" name=\"input_radio_8\" data-name=\"input_radio_8\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Internet\"  id='input_radio_8_004fcf0361f7901f169d900bb5d17c74' aria-label='Internet' aria-invalid='false' aria-required=false> <span>Internet<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_8_69bade7db549c66324f32a9c621e37ae'><input  type=\"radio\" name=\"input_radio_8\" data-name=\"input_radio_8\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Advertisement\"  id='input_radio_8_69bade7db549c66324f32a9c621e37ae' aria-label='Advertisement' aria-invalid='false' aria-required=false> <span>Advertisement<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_8_412066299e6433e7c24cc96b8496200a'><input  type=\"radio\" name=\"input_radio_8\" data-name=\"input_radio_8\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Recommendation by others\"  id='input_radio_8_412066299e6433e7c24cc96b8496200a' aria-label='Recommendation by others' aria-invalid='false' aria-required=false> <span>Recommendation by others<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_8_6ceb521434065b6718fde8dcb4a46073'><input  type=\"radio\" name=\"input_radio_8\" data-name=\"input_radio_8\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"I don&#039;t remember\"  id='input_radio_8_6ceb521434065b6718fde8dcb4a46073' aria-label='I don&#039;t remember' aria-invalid='false' aria-required=false> <span>I don&rsquo;t remember<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_8_886c3bb5599b8ac86dd4c05cc7225e9a'><input  type=\"radio\" name=\"input_radio_8\" data-name=\"input_radio_8\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Other source\"  id='input_radio_8_886c3bb5599b8ac86dd4c05cc7225e9a' aria-label='Other source' aria-invalid='false' aria-required=false> <span>Other source<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label   aria-label=\"Does the Jongia.com website provide sufficient information?\">Does the Jongia.com website provide sufficient information?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_9_feabb3b86825f09d76106fb60389917d'><input  type=\"radio\" name=\"input_radio_9\" data-name=\"input_radio_9\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Yes\"  id='input_radio_9_feabb3b86825f09d76106fb60389917d' aria-label='Yes' aria-invalid='false' aria-required=false> <span>Yes<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_9_ac0c3c634d73a02d3a83f58e64fc31ad'><input  type=\"radio\" name=\"input_radio_9\" data-name=\"input_radio_9\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"No\"  id='input_radio_9_ac0c3c634d73a02d3a83f58e64fc31ad' aria-label='No' aria-invalid='false' aria-required=false> <span>No<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_9_a443db9adbd32a139526a4a9da2fa020'><input  type=\"radio\" name=\"input_radio_9\" data-name=\"input_radio_9\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"I don&#039;t know\"  id='input_radio_9_a443db9adbd32a139526a4a9da2fa020' aria-label='I don&#039;t know' aria-invalid='false' aria-required=false> <span>I don&rsquo;t know<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_25_description_2' id='label_ff_25_description_2' aria-label=\"If you answered no, what information were you missing?\">If you answered no, what information were you missing?<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"false\" aria-labelledby=\"label_ff_25_description_2\" name=\"description_2\" id=\"ff_25_description_2\" class=\"ff-el-form-control\" rows=\"3\" cols=\"2\" data-name=\"description_2\" ><\/textarea><\/div><\/div><div class='step-nav ff_step_nav_last'><button style='float: left;'  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary' aria-label='Previous'>Previous<\/button><button style='float: right;'  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary' aria-label='Next'>Next<\/button><\/div><\/div><div style='display: none;' class=\" fluentform-step\" data-name=\"form_step-25_5\" ><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label   aria-label=\"Would you approach Jongia again with your next request \/ need?\">Would you approach Jongia again with your next request \/ need?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_7_40db3c3694871ebcb161b9361e5c784f'><input  type=\"radio\" name=\"input_radio_7\" data-name=\"input_radio_7\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Most likely\"  id='input_radio_7_40db3c3694871ebcb161b9361e5c784f' aria-label='Most likely' aria-invalid='false' aria-required=false> <span>Most likely<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_7_c5e8b626bcb6bfb42676c6e72f7502dd'><input  type=\"radio\" name=\"input_radio_7\" data-name=\"input_radio_7\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Probably\"  id='input_radio_7_c5e8b626bcb6bfb42676c6e72f7502dd' aria-label='Probably' aria-invalid='false' aria-required=false> <span>Probably<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_7_891027dcb97804dcccce39930fad341f'><input  type=\"radio\" name=\"input_radio_7\" data-name=\"input_radio_7\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Unlikely\"  id='input_radio_7_891027dcb97804dcccce39930fad341f' aria-label='Unlikely' aria-invalid='false' aria-required=false> <span>Unlikely<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label   aria-label=\"How likely would you be to recommend Jongia to others?\">How likely would you be to recommend Jongia to others?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_10_006d70debd1441dfa13ff0876f6c4dd4'><input  type=\"radio\" name=\"input_radio_10\" data-name=\"input_radio_10\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Most likely\"  id='input_radio_10_006d70debd1441dfa13ff0876f6c4dd4' aria-label='Most likely' aria-invalid='false' aria-required=false> <span>Most likely<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_10_e23730ee152479b39976fc6d817f3188'><input  type=\"radio\" name=\"input_radio_10\" data-name=\"input_radio_10\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Probably\"  id='input_radio_10_e23730ee152479b39976fc6d817f3188' aria-label='Probably' aria-invalid='false' aria-required=false> <span>Probably<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_10_39ba6f0288783a2d124fc652db85d1b5'><input  type=\"radio\" name=\"input_radio_10\" data-name=\"input_radio_10\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Unlikely\"  id='input_radio_10_39ba6f0288783a2d124fc652db85d1b5' aria-label='Unlikely' aria-invalid='false' aria-required=false> <span>Unlikely<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label   aria-label=\"In general, how satisfied are you with our products\/services?\">In general, how satisfied are you with our products\/services?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_1_3d2a3f29578a66dc1a8c51afd93b6d4a'><input  type=\"radio\" name=\"input_radio_1\" data-name=\"input_radio_1\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Very satisfied\"  id='input_radio_1_3d2a3f29578a66dc1a8c51afd93b6d4a' aria-label='Very satisfied' aria-invalid='false' aria-required=false> <span>Very satisfied<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_1_9ddbf7cb43b86e73be251f477cac7316'><input  type=\"radio\" name=\"input_radio_1\" data-name=\"input_radio_1\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Satisfied\"  id='input_radio_1_9ddbf7cb43b86e73be251f477cac7316' aria-label='Satisfied' aria-invalid='false' aria-required=false> <span>Satisfied<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_1_8246aa9de42145ba9c56cb7329db7d65'><input  type=\"radio\" name=\"input_radio_1\" data-name=\"input_radio_1\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"On average\"  id='input_radio_1_8246aa9de42145ba9c56cb7329db7d65' aria-label='On average' aria-invalid='false' aria-required=false> <span>On average<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_1_400b2c8215d42b023244f3ba72e02faf'><input  type=\"radio\" name=\"input_radio_1\" data-name=\"input_radio_1\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Unsatisfied\"  id='input_radio_1_400b2c8215d42b023244f3ba72e02faf' aria-label='Unsatisfied' aria-invalid='false' aria-required=false> <span>Unsatisfied<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_1_56edb4845e96a648789dc7f7bbe763f6'><input  type=\"radio\" name=\"input_radio_1\" data-name=\"input_radio_1\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Very unsatisfied\"  id='input_radio_1_56edb4845e96a648789dc7f7bbe763f6' aria-label='Very unsatisfied' aria-invalid='false' aria-required=false> <span>Very unsatisfied<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_25_description' id='label_ff_25_description' aria-label=\"If you want to leave additional information please add here\">If you want to leave additional information please add here<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"false\" aria-labelledby=\"label_ff_25_description\" name=\"description\" id=\"ff_25_description\" class=\"ff-el-form-control\" rows=\"3\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_25_description_3' id='label_ff_25_description_3' aria-label=\"Do you have any other comments or wishes you would like to share with us?\">Do you have any other comments or wishes you would like to share with us?<\/label><\/div><div 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class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d260c2e elementor-widget elementor-widget-spacer\" data-id=\"d260c2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Enqu\u00eate aupr\u00e8s des clients 2023 Nous nous concentrons sur l\u2019optimisation de tous les processus afin d\u2019am\u00e9liorer l\u2019efficacit\u00e9, de r\u00e9duire les d\u00e9chets et d\u2019accro\u00eetre la satisfaction client. 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